Rain Check Policy
PartSource does not offer rain checks on any items promoted in our retail or commercial flyer. All items are while quantities last.
Retail Price Match Guarantee
If an item at a PartSource store is available at a lower retail price from a local competitor, PartSource will sell that item to the customer at the lower retail price.
Guidelines for Price Match
The Price Match Guarantee applies to any identical item sold by a Canadian Retailer. To determine if items are identical, we recommend checking product features, warranty, manufacturer, model number and size/volume. In the spirit of the policy, it will be extended to include items that have similar features, warranties and size/volume and include private label brands.Any issues over whether an item is identical, and therefore qualifies for the Price Match should be resolved on a case-by-case basis by the Store Manager.Competitors’ retail sale prices are included in the policy, but competitors’ bankruptcies or clearance sales where quantity or volume is limited or the clearance product is not a normal part of the assortment, are excluded.Wholesale price clubs such as Costco can be price matched. In addition, PartSource will price match Canadian Tire current prices.Quantities can be limited at the discretion of the store manager.If the customer finds a lower price from a local competitor within 30 days of purchasing the item from PartSource we will honour the price match policy.Local Canadian competitors must be within a 20km radius of the store. We will not price match cross border retailers or retailers that are beyond the 20km zone.Internet orders will not be honoured.Even if a competitor is out of stock on a lower priced item, the PartSource store will honour this Price Match Policy.All PartSource merchandise that is in stock either at the PartSource store or at a PartSource warehouse will be price matched. Items sourced from third party warehouses, and items sold under the NIF and X Group line codes are not eligible and will not be price matched.Proof of a competitor's price is at the discretion of the store manager.