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MULTI-YEAR ACCESSIBILITY PLAN

Who is Canadian Tire?

For purposes of this Accessibility Plan, "Canadian Tire" means Canadian Tire Corporation, Limited and its family of companies including Canadian Tire Financial Services Limited, Canadian Tire Bank, Canadian Tire Real Estate Limited, Mark's Work Wearhouse Limited (Mark's), FGL Sports Ltd. (FGL), Canadian Tire Petroleum and PartSource. Canadian Tire also includes any successors or subsidiaries of the above-listed companies.*


Background

The Accessibility for Ontarians with Disabilities Act (AODA) was adopted in 2005 with a goal of making Ontario completely accessible for individuals with disabilities by 2025. To reach this goal, businesses and organizations that provide goods and services to people in Ontario, are required to meet certain accessibility standards in 5 areas: (1) Customer Service; (2) Information and Communications; (3) Employment; (4) Transportation; and (5) the Design of Public Spaces. 


Canadian Tire is committed to eliminating barriers and improving accessibility for persons with disabilities and to providing goods and services in a way that respects the dignity and independence of people with disabilities. In 2012 we implemented an Accessible Customer Service Policy to ensure that people with disabilities are given the same opportunity to access and benefit from our goods and services, in the same place and in a similar way as other customers. 


The Integrated Accessibility Standards Regulation ("IASR") under AODA, which incorporates the remaining 4 accessibility standards, requires us to establish, implement, maintain and document a multi-year accessibility plan which outlines our strategy to prevent and remove barriers for persons with disabilities through the requirements under the IASR. 


The following accessibility standards are applicable to Canadian Tire under the IASR: 


1. General Requirements 

2. Information and Communications 

3. Employment 

4. Design of Public Spaces 


In accordance with the IASR, Canadian Tire will: 


 · Establish, review and update this Accessibility Plan

 · Post this Accessibility Plan on Canadian Tire's public website at www.canadiantire.ca

 · Provide this Accessibility Plan in an accessible format, upon request

 · Review and update this Accessibility Plan at least once every 5 years